β€‹πŸ†˜β€‹ Getting help and support

You can get answers to FAQs and solutions to common issues in the Transak Partner Support hub. Here you can also submit a ticket, which our round the clock support staff will respond to as soon as possible.

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Note

If you are not a business or an app we have a separate support hub for users who want to buy cryptocurrency here.

Contact us

The quickest way to get support from the right person is to submit a ticket above or directly via your account manager if you have one.

Email

Alternatively you can email us:

  • [email protected] for support inquiries e.g. if you get lost in the process.
  • [email protected] for sales inquiries e.g. if you have specific requirements on fees/feature/blockchain integration.

Telegram

πŸ§‘β€πŸ’» Technical questions: https://t.me/transakfordevelopers
⚑️ General channel: https://t.me/transakfinance