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Note
The webhook payload is sent in an encrypted format. To access it, you must decrypt it using your ACCESS_TOKEN which you can generate one using our Refresh Token endpoint. To learn more, click here.

On Ramp, NFT Checkout, and Transak One

Below is the list of events when we send the webhook:

Webhook Events Code	Status Code	Description	Response JSON
ORDER_CREATED	`AWAITING_PAYMENT_FROM_USER`	When the order is created, but the payment has not been received yet.	`{ webhookData: { id: '37969614-900e-4032-af62-c1e558137f4e', ... }, eventID: 'ORDER_CREATED', }`
ORDER_PAYMENT_VERIFYING	`PAYMENT_DONE_MARKED_BY_USER`	When the user marks the payment as done but it is not received by us yet.
ORDER_PROCESSING	`PROCESSING`	Orders in the PROCESSING state have passed the checks and the user's payment information has been validated.	`{ webhookData: { id: 'e0d9f47a-0bbc-406d-99db-c4dec1faa350', ...}, eventID: 'ORDER_PROCESSING', }`
ORDER_PROCESSING	`PENDING_DELIVERY_FROM_TRANSAK`	When the payment is received and is being exchanged & transferred via us or our liquidity partner.	`{ webhookData: { id: 'e0d9f47a-0bbc-406d-99db-c4dec1faa350', ...}, eventID: 'ORDER_PROCESSING', }`
ORDER_COMPLETED	`COMPLETED`	When we have received the payment and the crypto is sent successfully to the user.	`{ webhookData: { id: 'e0d9f47a-0bbc-406d-99db-c4dec1faa350', ...}, eventID: 'ORDER_COMPLETED', }`
ORDER_FAILED	`CANCELLED`	When the user cancels the order.	`{ webhookData: { id: '08c570cf-f600-4219-af55-9f134b022615', ...}, eventID: 'ORDER_FAILED', }`
ORDER_FAILED	`FAILED`	When the order is failed because of the card decline.	`{ webhookData: { id: '08c570cf-f600-4219-af55-9f134b022615', ...}, eventID: 'ORDER_FAILED', }`
ORDER_REFUNDED	`REFUNDED`	When fiat payment received from user is refunded back to the user's payment instrument as cryptocurrency could not be fulfilled due to some reason.	`{ webhookData: { id: '08c570cf-f600-4219-af55-9f134b022615', ...}, eventID: 'ORDER_REFUNDED', }`
ORDER_FAILED	`EXPIRED`	When the user failed to make the payment within the timeframe.	`{ webhookData: { id: '08c570cf-f600-4219-af55-9f134b022615', ...}, eventID: 'ORDER_EXPIRED', }`

Off Ramp

Webhook Events Code	Status Code	Description
ORDER_CREATED	`AWAITING_PAYMENT_FROM_USER`	When the order is created but the payment still not received.
ORDER_PAYMENT_VERIFYING	`PAYMENT_DONE_MARKED_BY_USER`	When the user marks the payment as done but it is not received by us yet.
ORDER_PROCESSING	`PENDING_DELIVERY_FROM_TRANSAK`	When the payment is received and reconciled and we have initiated fiat transfer to the user.
ORDER_PROCESSING	`ON_HOLD_PENDING_DELIVERY_FROM_TRANSAK`	When the crypto payment is received & fiat being transferred via our banking partner but because of some issue our system is unable to send the fiat to the user. .
ORDER_COMPLETED	`COMPLETED`	When we have received the payment and the crypto is sent successfully to the user.
ORDER_FAILED	`EXPIRED`	When the user failed to make the payment within the timeframe.
ORDER_FAILED	`FAILED`	Due to third party failure.
ORDER_FAILED	`CANCELLED`	When the user manually cancels the order.
ORDER_REFUNDED	`REFUNDED`	When cryptocurrency payment received from user is refunded back to the user's wallet as fiat payout could not be fulfilled due to some reason.

Quick Links:


🧑🏻‍💻 Code Sample: Javascript	🧑🏻‍💻 Code Sample: Java	🔑 Sample Decrypted Payload
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